Support
Potions Purr: Witch's Shop support
Help with the app, in plain language.
Contact us
Email: support@gryfi.app. Include your device and the app version if you can. We aim to reply within 1 business day.
Common questions
Do I need an account?
No account is needed.
Can I get my purchases back on a new phone?
Open the shop in the game and tap Restore Purchases.
How do I remove ads?
Remove Ads is an optional in-app purchase. It turns off ads between levels; optional reward ads stay.
How do I remove my data?
Your progress is stored on your device, so deleting the app removes it. If you use Apple or Google device backup, the backup sits in your own account. To ask us to delete anything else, such as an old support email, write to support@gryfi.app.
Something is broken.
Email us with what happened, your phone model and the level you were on. Screenshots help.